Goodbye Playlab.

It's the last day of my attachment at Playlab Tangs, I would be going down to the customer service counter on monday. 6 weeks of my attachment has past in the wink of an eye, as i left the place this evening it kinda hurt alittle as i know that i would miss dearly the people whom been through thick and thin with me in the past 6 weeks. I left quickly as i didn't wanna show my emotions. Special thanks to the people that had been patient with me and showed me the ropes of retailing.

I came in as an ITE Scholar, potrayed a pretty arrogant image and irritated the hell out of my colleagues. 6 weeks later i really hope they miss the irritating part of me and not remember the arrogant me haha. I learnt alot during my past 6 weeks and it would definately help when i officially start work next year at Tangs.

Providing excellent customer service is a team effort, it doesn't mean that if i can provide excellent customer service it means that the store would have excellent customer service standards. It takes one bad egg to spoil the store image. Never tell your customers i don't know, they don't want to hear the problem, they want the solution

On monday, I would be starting work at customer service. I admit that i've been slacking a little and taking my attachment scores for granted. I realise that there's a second grading to be done and that we would be evaluate after 2 weeks. It's not fair, but since when was life fair. I have to try my best to impress my manager, more importantly my customers.

I'm looking forward to customer service counter, i hope to relive the passion that was growing so strongly. The passion for retail, the passion to put a smile on another Tangs customer.

Quote of the day: First say to yourself what you would be, then say to yourself what you would do.