Friday, November 17, 2006

Work has been Great =)

Work has been great so far, been solving problems for customers and that's what i love to do most. I look forward to my job each day hoping to help customers solve their problem. I received a few compliments today. I shall share with you guys one where i rejected a lady 3 times for a compliment card but yet she insisted.

I came back to the customer service counter from distributing some maps to the cashier counters and i saw my colleague looking up the phone directory for the number of centrepoint. I asked my colleague wat happen and what the customer needed. Then i called the hotline looking for centrepoint, then the lady said compass point, so i callled compass point and when i called compass point the lady wanted to find out the number of this particular shop dere.

I manage to locate the number for this lady and she was overwhelmed by the fact that i was able to solve her problems in 1 min flat, while my colleague was trying to locate centrepoint for the past 15 mins, it's kinda cool when someone tells u that you save their day !

She insisted on writing me the compliment card and praised me that i should continue my good service. Life has been good so far, prob because i work in an all girls enviroment and it helps alot for the simple fact that i get along better with girls haha.

Quote of the day: We are what we repeatly do, then excellence is not act but a habit

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