Wednesday, November 08, 2006

Meeting @ 9

It's my off day today but i needed to attend a department meeting held by my RM. We talked briefly about our department and how to improve. Towards the end of the meeting he said to me : You are so quiet today, it's not like you. I replied i'm left with two days, then he added if I start we might have to extend the meeting. Haha (I take that as a compliment because at least he knows that i provide feedback)

I believe that it's good to voice out your concerns and stuff but you must wait for the right time. If you got nothing constructive to say then just shut up. Heh oh btw he asked me where would i see myself in 5 years. I said managing stores ! haha hopefully it comes true.

After the 90mins meeting i went shopping around Tangs to buy some make up for my sister and mom. I realise the standard of service isn't really very good yet at Tangs. We could really improve so much more. I believe that we should always go the extra mile when serving each and every individual customer.

I headed down to FCUK at wisma to get a top, there is practically not much service till the end when the lady was smiling cos i made purchase. If not there's practically no service at all. Fcuked Up. *grin*

Somehow i have very high expectations of customer service these days. For eg; when i walk into a shop and they dont provide good service i would not make purchase for any products unless i really need it. As for FCUK, i needed the product so i had no choice.

It's back to work at Playlab tml for two days then i'll get another two days off haha. Don't ask me why i got so much off days but maybe it's because i deserve a good break. As for now i wish all my colleagues the best at PLAYLAB and i think they deserve to be in the top 5 departments at Tangs.

Quote of the day: If you don't talk, no one would think you are a mute.

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