Sunday, October 22, 2006

Feedback Forms

*smiles* The day that i've been waiting for, i finally got a feedback form from a customer without requesting for it. I was serving this lady, normal service & stuff didn't do anything special just introduce her to some clothes & stuff. Doing my normal stuff. When i asked if she would like to make payment, she said that she was waiting for her daughter to arrive to make payment. So while waiting, i gift wrapped her merchandise.

When her daughter arrived, the staff around me sort of greeted her & stuff, I was like oh okay so she's a Tangs staff so i can't ask for feedback forms. So i just pack her stuff & thank her for shopping at Tangs, then i was kinda curious who she was so i asked my supervisor who that was. She said that the lady's the assistant manager at Tang & Co.

I was like hmm okay, then as i was walking back to my area, the lady said:" My mom wrote you a feedback form" & the next minute the feedback for was in the hands of my supervisor. I was kinda stunned though, i didn't even remember if i did said thank you. Haha thank you if you happen to be reading this!

I must say that in the retail line, it's the little things like this that make you so motivated to work even harder. I love my job, i really do.

Quote of the day: High achievement always take place in a framework of high expectations.

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2 comments:

Anonymous said...

it's soooo awesome how you have a passion for what you do.
keep striving to thrive~
many people's got your back, i'm sure.

-daily dosage speaking-

Retail Connoisseur said...

Thanks I'll keep thriving! lookin forward to the apple pork chop that you gonna be making for me wahahah